19
1 Medical Center Dr, Lebanon, NH 03756, USA
Lebanon, New Hampshire 03756
+1 603-650-5000

THAT IS WHY THEY CALL IT PRACTICING MEDICINE.

I brought my fiance to the emergency department because he was having a nose bleed for 4 hours straight and the part of his cheek next to it is completely swollen. After 8 hours of sitting in a room being, asked the same questions by 4 different people and the nose bleed still going they say sorry it's jus allergies there's nothing we can do. A 12 hour nose bleed and it's just allergies that he's never had in his life? Wosrt experience ever, it took a whole day and nothing is solved.

Mom Had terrible dizzyness so She had to see her doctor. I think you have an inner ear infection, see an ear nose throat doctor, She went and saw one. I think you have Vertigo, Have an MRI etc. Months went by we heard nothing and she suffered with the dizzyness. One day someone called to discuss something or other and they said, OH I SEE YOU HAD A SLIGHT STROKE! Mom was flabbergasted,

One night mom was ill and had to go to the ER,

Thanks Dartmouth for pushing for more medication and looking after the pharmaceutical companies instead of more testing and addressing the patient’s concerns....

I was supposed to see a doctor in Endocrinology but for years I was would only see a nurse practitioner...she was very nice but I felt I didn’t have enough time to discuss different options and I was pushed to yet another medication....so I figured I’ll change to my family physician and a diabetes educator. I am not the typical diabetic, I am not overweight, so I was tested to see if I am type 1 and not type 2 which test came negative. My doctor’s concern was that I might have some kind of resistance to insulin, so he referred me to Dartmouth and notified them of his concern.

Had a total hip replacement 2 years ago. When I lay down I notice that leg is longer and bad spasms so I asked the new doctor and he held my knees together from way over in his seat. And said meh theyre the same. Not at all what I expected. Expected a professional measurement not meh theyre the same.

Heck I'd like to get paid to say I THINK and then send you on your way.

Complaints about all the misdiagnosis only received the response,

Second encounter-Monday morning-I had a completely different experience than I had on a late Friday afternoon. Everyone was pleasant, helpful and competent. Call early in the day for best results. (Earlier review-Fri PM-They must run out of the building at 3:55. I called radiology at 3:55 and no one ever answered the phone-there is no way to leave a message. It's disappointing when time is of the essence. )

:/

She is stuck with all the bills for all these visits to hear WE THINK.

I will say that the doctors, nurses and staff are great. My complaint is with the billing company. We have two insurance companies. I have one through my employer and my husband has medicare through kidney failure. We were on vacation and had an emergency that Vermont's ER was not equip to handle so they sent us there. The team there was great. I gave all our insurance information and asked about the co-payment, the guy there said there should be none between the two insurance company, okay. With mine alone it would have been only 250 according to the agreement between the insurance company and the hospital. We get a bill latter for over two thousand dollars, but see that they only billed my insurance and not medicare. We call them up and they insure us that it just takes a while to deal with medicare and not to worry about it. We ask if we should pay the co-payment, was told no. We ask about being sent to a bill collector if medicare takes too long, they said they would not do that. We get another bill and again call them. We start following up with them weekly until we get a letter from a bill collector. We call medicare and ask about the bill, to find out they at first did not submit it and when they did it was in the wrong format and they sent it back asking for the correct format. They never did and just sent us to a bill collector instead of telling us on our numerous phone calls to pay the co-payment or doing their job and resubmitting the paperwork correctly. So much for promising not to send some one to a bill collector, while dealing with medicare. Now we have to deal with getting the bill collector the amount over two thousand dollars because we were not sent for the amount of our co-payment. What a dishonest, greedy hospital it turned out to be. They did this all for money and lied the whole time. If I have a choice they will not be one I will go to again. I never had people incapable of handling bills so much in my life. They said it was mistake to send us, but they cannot undo it, which is a lie, you can call of a creditor in the time frame it was followed up on, they just did not want to do the paperwork. What a shock they were too lazy to help someone clear up their own mistake. Apparently paperwork is not their thing. I have never written a bad review before, but I think after dealing with medical companies piss poor billing habits, I think I will be writing more to come. At least the others when trying to get things resolve do not send the person working with them to the collectors. The billing company there should be a shame of themselves and embarrassed about their disregard for others and their lack of abilities to do their jobs properly.

I HAD A WHAT??? You had a slight stroke. SHE was never informed..

Asked for prescription refill 3 days still not sent to pharmacy and phone is busy so cant even call to ask about it.

When I saw the doctor’s notes I was very upset that they didn’t even mention the reason of my visit....

Mom had a slight stroke.

At my visit they completely ignored my questions and concern about the reason of my visit and suggested I take on one more injectable medication and follow up with them from now on.

We think you have a virus, The doctor yawned oh I'm tired,

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Dartmouth Hitchcock Medical Center — Hospital in Lebanon

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Dartmouth Hitchcock Medical Center

Hospital at 1 Medical Center Dr, Lebanon, NH 03756, USA. Here you will find detailed information about Dartmouth Hitchcock Medical Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 19 reviews

Contacts

Categories:
State:
New Hampshire
Address:
1 Medical Center Dr, Lebanon, NH 03756, USA.
City:
Lebanon
Postcode:
03756

About Dartmouth Hitchcock Medical Center

Dartmouth Hitchcock Medical Center is a US Hospital based in Lebanon, New Hampshire. Dartmouth Hitchcock Medical Center is located at 1 Medical Center Dr, Lebanon, NH 03756, USA.


Please contact with Dartmouth Hitchcock Medical Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dartmouth Hitchcock Medical Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Dartmouth Hitchcock Medical Center

  • Mary
    Added 2016.09.13
    THAT IS WHY THEY CALL IT PRACTICING MEDICINE.
  • Abigail
    Added 2016.02.22
    I brought my fiance to the emergency department because he was having a nose bleed for 4 hours straight and the part of his cheek next to it is completely swollen. After 8 hours of sitting in a room being, asked the same questions by 4 different people and the nose bleed still going they say sorry it's jus allergies there's nothing we can do. A 12 hour nose bleed and it's just allergies that he's never had in his life? Wosrt experience ever, it took a whole day and nothing is solved.
  • Anna
    Added 2015.12.06
    Mom Had terrible dizzyness so She had to see her doctor. I think you have an inner ear infection, see an ear nose throat doctor, She went and saw one. I think you have Vertigo, Have an MRI etc. Months went by we heard nothing and she suffered with the dizzyness. One day someone called to discuss something or other and they said, OH I SEE YOU HAD A SLIGHT STROKE! Mom was flabbergasted,
  • Adam
    Added 2015.11.01
    One night mom was ill and had to go to the ER,
  • Austin
    Added 2015.08.20
    Thanks Dartmouth for pushing for more medication and looking after the pharmaceutical companies instead of more testing and addressing the patient’s concerns....
  • Lillian
    Added 2015.08.04
    I was supposed to see a doctor in Endocrinology but for years I was would only see a nurse practitioner...she was very nice but I felt I didn’t have enough time to discuss different options and I was pushed to yet another medication....so I figured I’ll change to my family physician and a diabetes educator. I am not the typical diabetic, I am not overweight, so I was tested to see if I am type 1 and not type 2 which test came negative. My doctor’s concern was that I might have some kind of resistance to insulin, so he referred me to Dartmouth and notified them of his concern.
  • Molly
    Added 2015.07.25
    Had a total hip replacement 2 years ago. When I lay down I notice that leg is longer and bad spasms so I asked the new doctor and he held my knees together from way over in his seat. And said meh theyre the same. Not at all what I expected. Expected a professional measurement not meh theyre the same.
  • Amber
    Added 2015.07.13
    Heck I'd like to get paid to say I THINK and then send you on your way.
  • Allison
    Added 2015.05.06
    Complaints about all the misdiagnosis only received the response,
  • Katelyn
    Added 2015.03.16
    Second encounter-Monday morning-I had a completely different experience than I had on a late Friday afternoon. Everyone was pleasant, helpful and competent. Call early in the day for best results. (Earlier review-Fri PM-They must run out of the building at 3:55. I called radiology at 3:55 and no one ever answered the phone-there is no way to leave a message. It's disappointing when time is of the essence. )
  • Hannah
    Added 2014.12.05
    :/
  • Angelina
    Added 2014.08.21
    She is stuck with all the bills for all these visits to hear WE THINK.
  • David
    Added 2014.05.16
    I will say that the doctors, nurses and staff are great. My complaint is with the billing company. We have two insurance companies. I have one through my employer and my husband has medicare through kidney failure. We were on vacation and had an emergency that Vermont's ER was not equip to handle so they sent us there. The team there was great. I gave all our insurance information and asked about the co-payment, the guy there said there should be none between the two insurance company, okay. With mine alone it would have been only 250 according to the agreement between the insurance company and the hospital. We get a bill latter for over two thousand dollars, but see that they only billed my insurance and not medicare. We call them up and they insure us that it just takes a while to deal with medicare and not to worry about it. We ask if we should pay the co-payment, was told no. We ask about being sent to a bill collector if medicare takes too long, they said they would not do that. We get another bill and again call them. We start following up with them weekly until we get a letter from a bill collector. We call medicare and ask about the bill, to find out they at first did not submit it and when they did it was in the wrong format and they sent it back asking for the correct format. They never did and just sent us to a bill collector instead of telling us on our numerous phone calls to pay the co-payment or doing their job and resubmitting the paperwork correctly. So much for promising not to send some one to a bill collector, while dealing with medicare. Now we have to deal with getting the bill collector the amount over two thousand dollars because we were not sent for the amount of our co-payment. What a dishonest, greedy hospital it turned out to be. They did this all for money and lied the whole time. If I have a choice they will not be one I will go to again. I never had people incapable of handling bills so much in my life. They said it was mistake to send us, but they cannot undo it, which is a lie, you can call of a creditor in the time frame it was followed up on, they just did not want to do the paperwork. What a shock they were too lazy to help someone clear up their own mistake. Apparently paperwork is not their thing. I have never written a bad review before, but I think after dealing with medical companies piss poor billing habits, I think I will be writing more to come. At least the others when trying to get things resolve do not send the person working with them to the collectors. The billing company there should be a shame of themselves and embarrassed about their disregard for others and their lack of abilities to do their jobs properly.
  • Samantha
    Added 2014.04.24
    I HAD A WHAT??? You had a slight stroke. SHE was never informed..
  • Isabella
    Added 2014.03.18
    Asked for prescription refill 3 days still not sent to pharmacy and phone is busy so cant even call to ask about it.
  • Landon
    Added 2013.09.04
    When I saw the doctor’s notes I was very upset that they didn’t even mention the reason of my visit....
  • Jake
    Added 2013.08.21
    Mom had a slight stroke.
  • Brandon
    Added 2013.08.01
    At my visit they completely ignored my questions and concern about the reason of my visit and suggested I take on one more injectable medication and follow up with them from now on.
  • Nathan
    Added 2013.05.09
    We think you have a virus, The doctor yawned oh I'm tired,
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