My mother-in-law was recently admitted to the hospital through their Emergency Dept and was treated there for the next 10 days. She was gravely ill with multiple problems and the entire Med/Surg and Rehab staff were attentive, skilled, sensitive and performed miracles with her. Our family feels so fortunate to have been able to have our Mother there and grateful for all that was done to help her so much.
Our daughter had her baby here. Labor and delivery went wonderfully. The problems came afterwards. Our daughter chose to breastfeed and was doing well with it. Her baby got a little jaundice only 6.8 mind you 20- 25 is worrisome. A young nurse forced her into using a breast pump and a plastic adaptive piece over her nipple at the same time. This resulted in an inch long blood to the surface pinch mark just above her areola. When I spoke to staff about it they acted like nurse would not have done this, furthermore my daughter threw in the towel on breastfeeding after this. There are other methods to encourage milk let down such as compress and massage. I asked the staff to talk to her about continuing breastfeeding maybe send a lactose consultant instead they send an rn in who was emotionally bulliing and manipulative even insinuated that our daughter wasn't strong enough to handle the breastfeeding, mind you our daughter birthed an 8 lb 4 oz baby with no drugs at all. Nurse was extremely pushy to the point of calling the pediatrician and getting an order for my daughter to bottle feed claiming the baby was too dehydrated and had pediatrician call our daughter....guess what the very next morning our daughter was engorged with milk and now won't breastfeed because of all of this. Because of their ridiculous overreacting our daughter was physically and emotionally done.
Thank you again,
Altho One word of advice that I'd like to share is for the staff to limit their socializing to inside the nursing station & not to carry on outside the patients rooms in the hallways,it made it difficult to rest at times (obviously they enjoy working together & that's paramount!)
I have to admit,having always worked at large teaching medical centers as an RN,I was most skeptical when touring this small community hospital. Once becoming a patient there,I was immediately embraced by the caring,competent staff.
We came to Alice Peck on a Friday evening when my youngest daughter's arm was bothering her after some rough sibling play. Not only were the administrators, nurses, and doctor kind, they quickly diagnosed her with a dislocated elbow and kept us all calm while they treated the injury. We were in and out in under an hour. Being from out of town, we didn't know where to go and are thankful Alice Peck Day was the closest hospital! Great, expedient care.
During my multiple night stays post THR I had excellent nursing care, housekeeping, dietary...(once in Jan2016,& the other in May 2017)
Dr & Mrs Linda Capasso
My entire extended family has come to APD for years when we need to visit an ER. It's always been very calming, and we're in and out MUCH faster than at any other ER's we've visited anywhere else. We've lived in CT, NC and NY before, and have made many visits to nearby DHMC when either APD surgery is closed or a kid may need the pediatric measures there. We've seen such efficient care at APD, where no one mixes us up with others (which has happened routinely at several others!), we don't need to repeat the symptoms dozens of times, and they really pay attention to us. It's sad that the other reviewers had bad experiences, but in years of using this ER, it's never let us down. Even our billing problem (insurance's fault) was so quickly and easily handled by them!
I especially received fabulous care from Irma RN(7am-7pm shift),Lauren CNA(7am-7pm),& I believe it was Kerry RN(nite shift).& many others whom I apologize to for not remembering their names.
Alice Peck Day Memorial Hospital is a US Hospital based in Lebanon, New Hampshire. Alice Peck Day Memorial Hospital is located at 10 Alice Peck Day Dr, Lebanon, NH 03766, USA.
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