Very disappointed, took a client from Italy in and asked for someone to help him pick out running sneakers. The young lady just pointed at shelves to him and walked away. They have a great selection of footwear but need work on customer satisfaction.
OK selection of shoes. Decent prices.
If you're a women's size 9.5 & up, it's very hit or miss.
Great sales people and very knowledgeable staff
The selection isn't great at this store. The customer service isn't very good. The store manager is rude when we walked in instead of immmediatly greeting us he was talking to another employee who must have been in training and when I walked up to the counter he was rude and dismissive. I returned the converse I got because they didn't fit right and I wore them for like 15 min to see if they were comfortable and he got offended that they were dirty and that he was going to have to clean them. Um, isn't that your job? Anyway idk there is much better.
Famous Footwear is a US Shoe Store based in Lebanon, New Hampshire. Famous Footwear is located at 250 N Plainfield Rd, West Lebanon, NH 03784, USA.
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