I had to drop off a large return package to this location. It is quite difficult to enter the facility - it has a NYC subway like security turnstile. But the staff was efficient and friendly and overall a great return experience
Great place great work crew ,fast and friendly atmosphere !!!
Thanks for destroying my classic-car part and then ignoring my claim for a reimbursement. Thanks for pocketing my $175.00 shipping fee. Thanks for reminding me why I once swore off FedEx. Thanks for forcing me to file a lawsuit; at least I found parking right in front of the courthouse this morning. Looking forward to my favorable verdict!!!
Then we spent all Wednesday calling them trying to get ahold of the package that has been 5 minutes away from us for THREE DAYS and they would not deliver it, they would not allow us to pick it up. It RUINED an event that night with over 100 people for a small business. The employee i spoke to was rude, unhelpful, and absolutely, shockingly incompetent.
I had a very expensive package coming, I was originally supposed to get it on March 18th. I received an email from my shipper stating ghe package was delayed due to bad weather, i accepted that and understood. Package than was supposed to be delivered on March 21st. While I was at work on March 18th, I received an email stating my package had been delivered at 12:07pm. I immediately went home to retrieve my package, the package is nowhere, I've gone to neighbors and every house in my area looking for my package. I than called Fed Ex to inquire, they said that as long as the trucks GPS went to my home there was nothing they could do about this. If I could've not given any star I would have. I'll NEVER USE FED EX AGAIN For my shipping services. Extremely unpleased with my service. This is the second time I've had a horrible experience with them. The first was 2 days ago when they left my package in a snowbank. Ruining its contents. Once again no help from Fed Ex. They really didn't seen to be concerned with this issue at all. Once again there was nothing they could do.
Inexcusably poor service. Needed a package on wednesday for a small business thats 5 minutes from this location. They apparently tried to deliver it monday, but left no slip, and put us on a "vacation status" even though our hours are right on the door and they delivered before we open.
Fedex Ground is a US Point Of Interest based in Lebanon, New Hampshire. Fedex Ground is located at 30 Plaza Heights Rd, West Lebanon, NH 03784, USA.
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