Went into store on Thursday to purchase a fish tank for my granddaughter. Got it home and realized how inferior a product that was sold to me. Went in on Saturday to return the item and get my money back and was told that aquariums were not returnable. Clerk pointed to a sign that was at ceiling level. Guess we are expected to look at the ceiling while shopping. Also, none of the sales people that were checking prices for us made the fact that they were not returnable available to us. I think that probably this is a good store to stay away from. I intend to go back in tomorrow to speak with a manager and if that fails then I will contact the owners of the store to see where that gets me. If all else fails then perhaps the Better Business Bureau will like a phone call.
I've been coming here for over 20 years. I came to see the fish today. I may buy elsewhere. There were a lot of diseased fish, and fish with clamped fins. It's never been the best kept pet store, but it used to be much better than it is now. They used to have some knowledgeable staff, too.
Good selection, pricey. Overall the staff was attentive, but the fish guy was very informative. The store was messy but not unclean. I will return for the fish selection but not for supplies way too expensive.
The animals they keep there are obviously not taken care of and the staff hardly know what they are doing as most of them are just teenagers looking for a pay check. The fish often die because they are in too small of tanks and they are just not taken care of properly
Staff really helped me out and gave tutorials of products to make sure I knew how to properly use them. This store is stocked with loads of awesome stuff!
Lebanon Pet Aquarium Center is a US Pet Store based in Lebanon, New Hampshire. Lebanon Pet Aquarium Center is located at 196 S Main St, West Lebanon, NH 03784, USA.
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