I've gone to Supercuts a few times in the last year, usually because of the convenience...because the job they have done has never been all that great. Rest assured, they've seen the last dollar from my wallet! Avoid this place!
For an inexpensive haircut option, it’s okay. Professionalism? Not so much. The young woman who did my hair didn’t know how to handle a smooth cut. She tried to be nice, but ended up being the most awkward haircut conversation I’ve ever had with a stylist. Since I look Asian and unintentionally mentioned we live in Japan currently, she automatically assumed that I don’t speak good English and is ethnically Japanese......self-fulfilling prophecy coming true for the stylist. Overall, it’s still a decent place to get a simple haircut.
This is a good place to get your hair cut. I am impressed with the staff's professionalism every time I go there. Even when they are faced with a waiting room full of stressed and annoyed people, they remain patient and helpful--no mean feat! I also appreciate how knowledgeable the staff is here. They are always giving me tips about how to take care of my hair, but in a tactful and helpful way. Plus, my hair looks great :)
I'm not sure who posts the good reviews for this place, but yesterday was my last trip there for sure. I used their site to view the wait time (30 minutes) and "checked in" before I left home, then drove the 30 minutes to the shop. I got there at 3:15 p.m and was told "I'm sorry, we aren't taking any more people today." When I told them that I had checked in at, the smiling woman said, "Oh, we've had over an hour wait for about two hours now. We have been having some trouble with our app sometimes"...without so much as a hint of an apology. I started to mention the famous Seinfeld episode about "taking a reservation vs. keeping a reservation," but realized that she was way too young.
Very nice ladies, usually very busy though. Best to use the call ahead option.
Walked in midday on Thursday. I was seen quickly and got a good, inexpensive hair cut.
Supercuts is a US Hair Care Studio based in Lebanon, New Hampshire. Supercuts is located at 200 S Main St, West Lebanon, NH 03784, USA.
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